WARRANTY
Your VeryMojo watch is guaranteed for a period of two (2) years from the original purchase date. The VeryMojo warranty covers material and workmanship defects (defective parts or incorrect assembly).
Our warranty does not cover misuse of your watch may caused by malfunction of it such as its wear and tear, battery, case, glass or strap as well as the loss or theft.If replacing, VeryMojo can not guarantee that you will be shown the same model, if your model is not available anymore, a watch of equal value or of similar style will be provided. The warranty for the replacement watch is valid for a period of two (2) years from the date of receipt of the replacement watch.
Your warranty will be invalid if you do not have proof of purchase: a copy of the sales receipt / invoice and the completed warranty booklet is required for proof of purchase.
DELIVERY
Shipping is free in metropolitan France.
Deliveries are made from Monday through Saturday by the postal services for home deliveries against signature by Colissimo and followed Letter. Delivery is made to the delivery address indicated by the Customer during the validation of billing and delivery data of the order, provided that it shall be the Customer's residence address or the person of their choice or a legal entity (delivery to company). Delivery can not be made to hotels or PO boxes. Orders are shipped on average within 2 (two) days. To ensure proper delivery, the Customer must ensure that he/she has provided accurate and complete information regarding the delivery address (such as including: street number, building, stairway, codes access, names and / or numbers intercom, telephone, email address, etc.). VERYMOJO can not be held liable for impossible delivery following the wrong communication of delivery data from the Customer and therefore it is the customer who will be required to settle the costs of his/her VERYMOJO order transshipment before new sends.
From the day after the validation of the order, VERYMOJO should deliver orders within a maximum period of 15 (fifteen) working days for delivery to mainland France and of 20 (twenty) working days for international delivery. In case of exceeding the delivery time, not justified by a major force, the Customer may request cancellation of the sale and obtain the refund of his/her order in a maximum of 30 (thirty) days from the reception day of the goods by VERYMOJO.
Note that this is indicative deadlines, corresponding to the average processing time of orders by VERYMOJO and delivery by our logistics provider. VERYMOJO can not be held responsible for consequences due to delayed delivery of its not being done.
REFUNDS AND RETURNS
As defined by Article L.121-20 of the Consumer Code, during a period of 14 days after reception of the order, the Customer is abled to request the redemption and cancellation of his order. If this deadline falls on a Saturday, Sunday or a holiday or holiday, it is shifted to the next working day. The return of (these) product (s) remaining on the Customer. The product (s) (s) must be returned in its original packaging, in its original condition, new, unworn.
To return an order, the customer must initially contact the Company's customer service of VERYMOJO via the contact form available on the website verymojo.com under 'CONTACT' and selecting the topic 'Customer Service'. The product (s) (s) must be returned to recommended Colissimo at the following address:
VeryMojo chez DEVRED
16 D chemin des couleurs
26000 Valence
France
Only products returned in their entirety, in their original complete and intact packaging in perfect condition for resale will be refunded. Any product that has been worn, damaged, or whose original packaging has been damaged, will not be refunded or exchanged. This right of withdrawal is exercised without having to justify and without penalty, except for return shipping costs.
In the event of exercising the right of withdrawal, the consumer has the option of either requesting a refund or exchanging the product. In the case of an exchange, the return of the new product will also be the consumer's expense, before shipment.
The non-compliance by the Customer of these conditions, including the conditions of return or exchange will make VeryMojo not being able to refund the products concerned.
The VERYMOJO repayment delay to the customer in case of withdrawal is a maximum of 30 days from the date on which the withdrawal right was exercised only once and the product (s) (s) has been recovered (s ) by VERYMOJO. The repayment of the consumer by VERYMOJO be directed recredited on his bank account (secure transaction) if paid by credit card or check in other cases.
If the product delivered by VERYMOJO is found by the team VERYMOJO different from the ordered product, the return costs are the responsibility of the VERYMOJO company.
CUSTOMER SERVICE
You can send us back any comments or questions about our products or services via email :
contact@verymojo.com
You can also write to us at the following address:
VeryMojo chez DEVRED
16 D chemin des couleurs
26000 Valence
France